Privacy Policy
1. Data Protection at a Glance
General Information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data with which you can be personally identified. Detailed information on the subject of data protection can be found in our privacy policy listed below this text.
Data Collection on This Website
Who is responsible for data collection on this website?
The data processing on this website is carried out by the website operator. Their contact details can be found in the legal notice (imprint) of this website.
How do we collect your data?
Your data is collected in part when you provide it to us. This may, for example, be data that you enter into a contact form.
Other data is collected automatically or after your consent when visiting the website by our IT systems. These are mainly technical data (e.g., internet browser, operating system, or the time of the page view). This data is collected automatically as soon as you enter this website.
What do we use your data for?
Some of the data is collected to ensure the error-free functioning of the website. Other data may be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right at any time to receive, free of charge, information about the origin, recipient, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. Furthermore, you have the right to request the restriction of the processing of your personal data under certain circumstances. In addition, you have the right to lodge a complaint with the competent supervisory authority.
For this and for any other questions regarding data protection, you can contact us at any time at the address provided in the legal notice (imprint).
Analysis Tools and Tools from Third Parties
When visiting this website, your browsing behavior may be statistically evaluated. This is primarily done using cookies and so-called analysis programs.
Detailed information about these analysis programs can be found in the following privacy policy.
2. Hosting and Content Delivery Networks (CDN)
External Hosting
This website is hosted by an external service provider (host). The personal data collected on this website is stored on the servers of the host. This may primarily include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses, and other data generated via a website.
The use of the host is for the purpose of fulfilling contracts with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast, and efficient provision of our online services by a professional provider (Art. 6 para. 1 lit. f GDPR).
Our host will only process your data to the extent necessary to fulfill its service obligations and will follow our instructions regarding these data.
3. General Information and Mandatory Disclosures
Data Protection
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data are collected. Personal data is any data by which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.
We point out that data transmission over the Internet (e.g., when communicating by email) can have security vulnerabilities. Complete protection of the data against access by third parties is not possible.
Note on the Responsible Entity
The responsible entity for data processing on this website is:
Wakosoft Technologies GmbH
Glücksteinallee 69
68163 Mannheim
Phone: +49-1590-5274733
Email: kontakt@wakosoft.de
The responsible entity is the natural or legal person who alone or jointly with others decides on the purposes and means of the processing of personal data (e.g., names, email addresses, etc.).
Revocation of Your Consent to Data Processing
Many data processing operations are only possible with your express consent. You can revoke consent that you have already given at any time. An informal email to us is sufficient for this. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
Right to Object to Data Collection in Special Cases and to Direct Advertising (Art. 21 GDPR)
IF THE DATA PROCESSING IS BASED ON ART. 6 PARA. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT AT ANY TIME, FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERR…
IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR SUCH MARKETING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ART. 21 PARA. 2 GDPR).
Right to Lodge a Complaint with the Competent Supervisory Authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, place of work, or the place of the alleged infringement. The right to lodge a complaint exists without prejudice to any other administrative or judicial remedies.
Right to Data Portability
You have the right to receive the data that we process automatically on the basis of your consent or in fulfillment of a contract, in a commonly used, machine-readable format, either for yourself or for a third party. If you request the direct transfer of the data to another controller, this will only be done to the extent that it is technically feasible.
Right to Access, Erasure, and Rectification
Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient, and the purpose of the data processing, and, if applicable, a right to correct or delete this data. For this purpose and for further questions on the subject of personal data, you can contact us at any time at the address provided in the legal notice (imprint).
Right to Restriction of Processing
You have the right to request the restriction of the processing of your personal data. For this, you can contact us at any time at the address provided in the legal notice (imprint). The right to restriction of processing exists in the following cases:
- If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
- If the processing of your personal data was or is unlawful, you may request the restriction of data processing instead of deletion.
- If we no longer need your personal data, but you need it to exercise, defend, or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
- If you have objected in accordance with Art. 21 para. 1 GDPR, a balancing of interests between your interests and ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, such data – apart from being stored – may only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.
4. Data Collection on This Website
Cookies
Our websites use so-called “cookies.” Cookies are small text files that do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are automatically deleted after your visit ends. Persistent cookies remain stored on your device until you delete them yourself or your web browser automatically deletes them.
In some cases, cookies from third-party companies may also be stored on your device when you visit our site (third-party cookies). These cookies allow us or you to use certain services provided by the third-party company (e.g., cookies for processing payment services).
Cookies serve various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies are used to analyze user behavior or to display advertising.
Cookies that are necessary for the electronic communication process (essential cookies) or for providing certain functions you have requested (functional cookies, e.g., for the shopping cart function) or for optimizing the website (e.g., cookies to measure web traffic) are stored on the basis of Art. 6 para. 1 lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies has been requested, the relevant cookies are stored exclusively on the basis of this consent (Art. 6 para. 1 lit. a GDPR); this consent can be revoked at any time.
You can configure your browser to inform you about the setting of cookies, allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general, and enable the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.
If cookies from third-party companies or for analysis purposes are used, we will inform you about this separately in this privacy policy and, if necessary, request your consent.
Server Log Files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
- Browser type and version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
These data are not merged with other data sources.
The collection of these data is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website – for this purpose, the server log files must be recorded.
Contact Form
If you send us inquiries via the contact form, your information from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not share this data without your consent.
The processing of this data is based on Art. 6 para. 1 lit. b GDPR, provided that your request is related to the performance of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of inquiries directed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR), if this has been requested.
The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your inquiry has been fully processed). Mandatory legal provisions – in particular retention periods – remain unaffected.
Registration for the Shop Floor Monitor demo (hallenmonitor.wakosoft.de)
At hallenmonitor.wakosoft.de we offer an online demo of our Industry 4.0 software. The start page with description and screenshots is accessible without signing in. Registration is required to use the interactive demo.
Data processed
Name, company, email address, password (stored only as an encrypted hash), optionally industry, number of machines and a message, the selected language, and the times of registration, email confirmation and sign-ins.
Purpose and legal basis
We use the data to provide you with demo access and to contact you about your enquiry. The legal basis is your consent (Art. 6(1)(a) GDPR) and pre-contractual measures taken at your request (Art. 6(1)(b) GDPR). You can withdraw your consent at any time with effect for the future, e.g. by emailing kontakt@wakosoft.de.
Email confirmation
After registering, you will receive an email with a confirmation link (double opt-in). Access is only granted after confirmation.
Cookies
After sign-in we set a technically necessary cookie (“hm_session”, valid for 30 days) that recognises you as signed in. To remember your language choice we set the cookie “hm_lang” (valid for 1 year). Both cookies are required for operation (Section 25(2) no. 2 TDDDG) and are not used for analytics or advertising.
Visitor statistics
To evaluate use of the demo, we count page views without cookies. An anonymous value is derived from the IP address and browser identifier and changes daily. Your IP address is not stored and you cannot be identified. The legal basis is our legitimate interest in improving our service (Art. 6(1)(f) GDPR).
Hosting and email delivery
The demo runs on a server operated by IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, Germany. Emails are sent via STRATO GmbH, Otto-Ostrowski-Straße 7, 10249 Berlin, Germany. Data processing agreements are in place with both providers. Data is processed in Germany.
Storage period
Registrations that are not confirmed by email within 7 days are deleted automatically. Accounts that have not been used to sign in for 24 months are also deleted automatically. Otherwise we store your data until you request deletion or withdraw your consent. Statutory retention obligations remain unaffected, for example if a business relationship arises from your enquiry. All entries made within the demo are automatically deleted every 30 minutes and replaced with sample data.
Registration for the Project Cockpit demo (projektcockpit.wakosoft.de)
At projektcockpit.wakosoft.de we offer an online demo of our IT project management software. The start page with description and screenshots is accessible without signing in. Registration is required to use the interactive demo.
Data processed
Name, company, email address, password (stored only as an encrypted hash), optionally industry, number of employees and a message, the selected language, the times of registration, email confirmation and sign-ins, and your daily use of the demo (areas viewed, duration and features tried).
Purpose and legal basis
We use the data to provide you with demo access and to contact you about your enquiry. Your use of the demo shows us which features interest you, so we can advise you specifically. The legal basis is your consent (Art. 6(1)(a) GDPR) and pre-contractual measures taken at your request (Art. 6(1)(b) GDPR). You can withdraw your consent at any time with effect for the future, e.g. by emailing kontakt@wakosoft.de.
Email confirmation
After registering, you will receive an email with a confirmation link (double opt-in). Access is only granted after confirmation.
Cookies
After sign-in we set a technically necessary cookie (“pc_session”, valid for 30 days) that recognises you as signed in. To remember your language choice we set the cookie “pc_lang” (valid for 1 year). Both cookies are required for operation (Section 25(2) no. 2 TDDDG) and are not used for analytics or advertising.
Visitor statistics
To evaluate use of the demo, we count page views without cookies. An anonymous value is derived from the IP address and browser identifier and changes daily. Your IP address is not stored and you cannot be identified. The legal basis is our legitimate interest in improving our service (Art. 6(1)(f) GDPR).
Hosting and email delivery
The demo runs on a server operated by IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, Germany. Emails are sent via STRATO GmbH, Otto-Ostrowski-Straße 7, 10249 Berlin, Germany. Data processing agreements are in place with both providers. Data is processed in Germany.
Storage period
Registrations that are not confirmed by email within 7 days are deleted automatically. Accounts that have not been used to sign in for 24 months are also deleted automatically. Information on your use of the demo is deleted after 13 months at the latest. Otherwise we store your data until you request deletion or withdraw your consent. Statutory retention obligations remain unaffected, for example if a business relationship arises from your enquiry. All entries made within the demo are automatically deleted every 30 minutes and replaced with sample data.
“AI Assistant” demo (ki-assistent.wakosoft.de)
At ki-assistent.wakosoft.de we provide a demo of automated document processing and knowledge search. Using it requires registration. We process your name, company, business email address, password (stored only as an encrypted hash) and, voluntarily, your industry, number of employees and your message. The legal basis is your consent (Art. 6(1)(a) GDPR) and the performance of pre-contractual measures at your request (Art. 6(1)(b) GDPR).
Use of the demo: For signed-in users we store per day which areas were viewed, the active usage time and which features were tried (e.g. document uploaded, question asked). We use this to improve our offering and to contact you about your enquiry. It is deleted after 13 months. Visits to the start page are counted without cookies using a daily changing anonymous value; IP addresses are not stored.
Your own files and questions: You can upload your own documents (e.g. invoices, scans, e-invoices, emails) and manuals. These may contain personal data. Files are processed exclusively on our server in Germany (text recognition, analysis, search); they are not transferred to external AI services or any other third parties. Files are visible only to you, can be deleted by you at any time and are deleted automatically after 24 hours at the latest. Please do not upload documents containing particularly sensitive data. Questions to the knowledge assistant are stored for up to 90 days to analyse frequent questions and knowledge gaps; when your account is deleted, the link to your person is removed.
Cookies and local storage: We only use technically necessary cookies: ka_session (sign-in, 30 days) and ka_lang (selected language, 1 year). Your browser’s local storage remembers whether you have already seen the tour. The legal basis is Section 25(2) TDDDG.
Emails: Confirmation and password emails are sent via Strato’s email service. Hosting: The server is hosted by IONOS in Germany; a data processing agreement is in place.
Deletion: Unconfirmed registrations are deleted after 7 days, accounts without sign-in after 24 months. You can withdraw your consent at any time with effect for the future and request deletion of your account by email to kontakt@wakosoft.de.
Inquiry by Email, Phone or Fax
If you contact us by email, phone, or fax, your inquiry including all resulting personal data (name, inquiry) will be stored and processed by us for the purpose of handling your request. We do not share this data without your consent.
The processing of this data is based on Art. 6 para. 1 lit. b GDPR, if your request is related to the performance of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of inquiries directed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR), if this has been requested.
The data you send to us via contact inquiries will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been fully processed). Mandatory legal provisions – especially legal retention periods – remain unaffected.
5. Plugins and Tools
Google Maps
This site uses the Google Maps map service via an API. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission.
The use of Google Maps is in the interest of an attractive presentation of our online offers and to make it easy to find the locations indicated on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.
For more information on how user data is handled, see Google’s privacy policy: https://policies.google.com/privacy?hl=de.
Source: https://www.e-recht24.de/muster-datenschutzerklaerung.html
